Monday, August 15, 2005

Asking questions always pays

Asking questions always pays

A story told to me......
 
I once had a friend who owned a shoe store, and his inventory was made up mostly of sneakers. One day a man walked into his store to buy a pair of sneakers. As my friend assisted him with his decision, he struck up a friendly conversation with him. As it turned out, this customer ran a basketball camp during the summer and he loved to talk about it. A few minutes into the conversation, my friend and his customer had come to an agreement. All of the boys and girls that attended the customers basketball camp would receive a 10% discount on their sneakers if they purchased them at my friend’s store.......
 
This may seem simplistic but the reality is that everyone has hidden or undisclosed needs and wants that they will willingly share if invited. But too many salespeople are more interested in their own stories and neglect to offer this invitation - and leave a lot of business on the table as a result.
 
Kevin Bauer
http://www.grow-your-income.com